Last updated: [date]
These Terms and Conditions (the "Terms") govern your use of WORX, the route planning and scheduling service provided by [Company legal name] ("we", "us"). By creating an account or using the Service you agree to these Terms on behalf of yourself and the business you represent.
1. Your account
You must give accurate information when you sign up and keep it up to date. You are responsible for everything that happens under your account, including the actions of the users you invite, and for keeping your login details secure.
2. Free trial and subscriptions
New accounts may start with a free trial. At the end of the trial you need a paid plan to keep using the Service.
Paid plans are billed in advance for each billing period and renew automatically until cancelled.
Prices are shown on our pricing page and may change; we will give you notice before a price change affects your plan.
Except where the law requires otherwise, payments are non-refundable.
3. Acceptable use
You agree not to:
use the Service for anything unlawful, or to track people without the consent the law requires;
upload content that infringes someone else's rights or contains malware;
try to gain unauthorised access to the Service or other accounts, or disrupt its operation;
resell, copy or reverse-engineer the Service, except where the law expressly allows it.
4. Your data
You own the data you put into the Service. You give us permission to host, process and display it only as needed to provide the Service to you. You are responsible for having the right to use that data, including any notices or consents needed for your customers' and drivers' information. Our Privacy Policy explains how we handle personal information.
5. Third-party services
The Service relies on third-party services such as Google Maps Platform for maps, addresses and route calculations. Routes and travel times are estimates; always follow road rules and use your own judgement while driving.
6. Availability and changes
We work to keep the Service available and reliable, but we do not promise it will be uninterrupted or error-free. We may change or improve features over time, and will give reasonable notice of changes that significantly reduce what your plan includes.
7. Intellectual property
The Service, including its software, design and branding, belongs to us or our licensors. These Terms give you a right to use the Service while your account is active; they do not transfer any ownership to you.
8. Cancellation and termination
You can cancel your plan at any time; it stays active until the end of the current billing period. We may suspend or close an account that breaches these Terms or fails to pay. After closure you can ask us for an export of your data within [number] days, after which it may be deleted.
9. Disclaimers
To the extent the law allows, the Service is provided "as is", without warranties of any kind, express or implied. Nothing in these Terms limits rights you have under consumer protection law that cannot be excluded.
10. Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profits, revenue or data. Our total liability arising from these Terms is limited to the fees you paid us in the [12] months before the claim.
11. Changes to these Terms
We may update these Terms from time to time. When we make significant changes we will tell you through the Service or by email before they take effect. If you keep using the Service after that, you accept the updated Terms.
12. Governing law
These Terms are governed by the laws of [jurisdiction], and the courts of [jurisdiction] have jurisdiction over any dispute.
13. Contact us
i-Dispatch
11 Scholar Drive, Bundoora
Email: [email protected]